Privacy Policy
Effective date: October 9, 2026
This policy covers the ForgeDrive website and the ForgeDrive phone app (io.forgedrive.app). Companies that use ForgeDrive give their drivers and staff accounts on it.
Who publishes ForgeDrive
TAG Trans Inc. publishes ForgeDrive and runs the website and the phone app.
4946 175th St
Country Club Hills, IL 60478
Publisher contact: osler.h@tagtrans.net
Questions about your own account go to your company administrator. Privacy and deletion requests: privacy@forgedrive.io
Information we collect
- Name, phone number, email address, and company account information, including the password used to sign in.
- Account identifiers, including the driver id, company id, and sign-in session id.
- Location only while a signed-in driver updates a load. The app sends the latitude and longitude of that update. It does not collect location in the background, and other roles do not use location.
- Photos of documents a driver takes or chooses, including bills of lading, proofs of delivery, receipts, a CDL, a medical card, and insurance. The app does not collect video.
- Messages a driver sends to dispatch, and load, settlement, and usage information needed to run the account.
- The push-notification token for the phone, plus the IP address and browser or app identifier sent with a sign-in. The app does not collect an advertising id.
The app does not include a third-party analytics or crash-reporting product.
Why we use it
We use this information so your company can run sign-in, loads, documents, messages, pay, and dispatch in ForgeDrive.
Sharing
We do not sell personal information, and we do not use it for advertising. Your company can see the loads, documents, messages, and load-update location for its own drivers. Service providers that help us run the service may process it: our host and file storage, the text-message provider that sends a sign-in code, and Apple or Google when a push notification is delivered. We do not share it with data brokers or advertisers.
Security
The app and website send this information encrypted in transit (HTTPS).
Retention and deletion
You can ask to delete the ForgeDrive app login and data that exists only for the app. That includes location history from load updates and device data such as the push token.
Your company keeps driver qualification, safety, employment, and payroll records when federal or state law requires it. That includes rules from the Federal Motor Carrier Safety Administration (FMCSA). Those records stay for the period the law requires, and then they are deleted.
Contact your company administrator, or follow the steps on the account deletion page. You can also email privacy@forgedrive.io.
